8.0

Lotte New York Palace Lotte New York Palace

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  • 909
8.0
Service
8
Rooms
8
Location
9
Food & Beverage
8
Spa & Fitness
8
Attention to Detail
8
Generosity & Value
9
Wow / Hip Factor
7
Architecture & Design
7
Fit to Promise
8

Visa Premium Benefits

Premium Benefits

  • Best available rate guarantee
  • Automatic room upgrade upon arrival, when available
  • $50 USD Breakfast Credit per room per day (inclusive of taxes & gratuity) available in Villard Restaurant & Pomme Palais Bakery
  • 3PM check-out upon request (when available)
  • VIP Guest status
  • $25 USD food or beverage credit
  • Complimentary in-room Wi-Fi, when available

Contact Us

Your complimentary Visa Signature Concierge can handle life's details, so you don't have to. From restaurant recommendations or reservations to vacation-planning assistance, we're at your service 24 hours a day.

1-800-953-7392 ( within U.S. )
1-630-350-4551 (collect outside U.S.)

Hotel Policies

Check-in: 4:00 PM
Check-out: 11:00 AM
Child policy: Maximum child age: 17
Pet policy: Dogs under 25 lbs accepted. Pet agreement must be signed and guest must pay one-time cleaning fee.